FAQs

🚚 Order Processing & Shipping Info

We’re committed to getting your order to you as smoothly and quickly as possible. Here’s everything you need to know:

📦 Order Processing

Please allow 3–5 business days for us to process and prepare your order before it ships.
You'll receive a confirmation email once your order is on its way.

🌍 Shipping Times

United States:
Ships via USPS or FedEx. Estimated delivery: 15–20 business days after processing.

International Orders:
Transit times vary by location — typically 15–30 business days, depending on your region and fulfillment center.

⚠️ Potential Delays

While we do our best to deliver on time, shipping delays can occur due to:

  • Weather conditions

  • Holidays or customs inspections

  • Global disruptions (like pandemics or natural disasters)

We appreciate your patience and understanding.

📫 Tracking Your Order

Every order comes with tracking. Once shipped, you'll receive an email with your tracking number.
Need help? Visit our Track Your Order page or email us at brewvault@gmail.com.

🔁 Cancellations & Address Changes

Cancel an Order:
You can cancel within 24 hours of purchase — just email us with the subject: "CANCEL MY ORDER"

Wrong Address?
Let us know within 24 hours of ordering. After that, we’re unable to make changes once it ships.

📦 Missed Deliveries & Returns

Delivery Attempts:
Couriers typically attempt delivery twice before returning your package to us.